Learn Addict

Musings of a SysAdmin Developer Reliability Engineer

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conference

Ucisa Support Services Conference 2016 – Learning and Listening

This was my second year attending the Ucisa Support Services Conference. I shared my experiences from last year which described my first encounter of a conference of this kind, and some rules that made up a personal survival guide. This… Continue Reading →

Ucisa Support Services Conference 2015 – The Experience

Recently, I attended the Ucisa Support Services Conference 2015. This was my first Ucisa event. It was great to network with Service Desk Managers, Customer Service Managers, IT Directors, organisers, and event sponsors. The theme was ‘Change is the only… Continue Reading →

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